Move-in information will be emailed to you approximately 1 month prior to your lease start date. It will include:
How to pickup your house keys
Ways to pay rent
Utilities that need to be setup in your name
A condition report will be given to you with your keys when you move in. It is to be filled out and signed within 3 days of occupancy.
Our leases are for approximately 350 days to allow us time to clean and repair the house for you.
The total rent is split between 12 equal payments called: Rent Installments
Rent is due on the 20th of each month
We accept the following payment methods. Please contact us for details.
Traditional ACH & Wire Bank Transfers
Utilities need to be turned on in your name upon move-in
Goleta Water Service
Southern California Edison - Electricity
Southern California Gas Co.
Cox Communications - Internet & TV
Marborg Disposal - Trash & Recycling
We recommend obtaining renters insurance upon move-in.
Renters Insurance protects your personal property against damage or theft
Renters Insurance is most often obtained through an existing insurance policy
such as automobile or homeowner's insurance carried by your parent or guardian.
Renters Insurance is inexpensive: approximately $15 - $20 /month
Sink / Shower / Toilet
Please contact us if you cannot use the sink / shower / toilet due to a clog.
We will send a plumber.
DO NOT flush the toilet if it is not draining or if the bowl is full, this can cause an overflow and water damage.
If there is a foreign object in the toilet that can be easily removed, do so.
Use a plunger to free up the clog. If it doesn't drain the first time, let it sit for 30 minute and try plunging again.
If plunging does not work, contact us if you cannot use the toilet/shower/tub or if it is overflowing or flooding.
Do not use chemical drain cleaners. Frequent use of chemical drain cleaners can damage the plumbing and cause further problems.
For shower/tub drains, make sure there is a screen over the drain to catch hair, and clean that screen regularly to minimize drain clogs
Do not flush tampons, paper towels, q-tips, etc. down the toilet. Paper items other than toilet paper will not dissolve and can get stuck in the plumbing. This can cost you later when a plumber has to come out to clear the drain line.
Please contact us if the garbage disposal is jammed or not operational.
We will send a plumber.
"Your disposal is on a diet" - only use the disposal for very soft foods in small quantities. Always clear your plate into the trash can first.
If your garbage disposal stops working: First, TURN IT OFF, then stick a broom handle down the sink and gently turn the blades to free up whatever is clogging it and dispose of it in the trash
Do not put grease down the sink or disposal
Do not overload the disposal with food, especially potato or vegetable peelings. They will clog the disposal. Carrot, lettuce cores, pasta, egg shells, glass and beer caps are the most common source of clogs / jams.
Heater / Pilot Light
If you don't know how to light the heater pilot light / if your heater is not working:
Please contact us
We will light your pilot light for you
If an appliance is malfunctioning, contact us and DO NOT operate.
We will send a repair person
Refrigerator: Do not overstuff refrigerators & freezers (including door shelves) and ensure the door is always closed. Overstuffed refrigerators may not cool well - space is needed inside for circulation of cold air. If ice buildup is visible, you need to defrost your freezer to avoid damage to the motor.
Washer & Dryer: Do not completely fill the units with laundry - if the load is too heavy, the unit will stop in the middle of the cycle. ALWAYS clear the lint trap after every use of the dryer to avoid a fire hazard.
Stove & Oven: If your gas cooking appliances won't light - call the Gas Company at (805) 427-2200. They will check and service all gas appliances at no charge. If the Gas Company cannot resolve the problem, or leaves a 'red tag' on your gas appliance, contact us to let us know of the issue so we can take appropriate action.
If you suspect an electrical breaker has been tripped,
contact us and we will walk you through how to resolve the issue
Do not overload outlets in the kitchen or bathroom with too many appliances. If too many appliances are drawing power at the same time, a breaker will be tripped.
If a light is not working - check/change the light bulb. Beach Town Rentals does not supply lightbulbs.
If an outlet is not working in your bathroom or kitchen, first check if the GFI outlet (outlet with a red button) needs to be reset. Push the red reset button on the outlet.
If these steps do not work, it is likely a breaker has been tripped. Contact us and we will walk you through resetting it.
If the power is completely out, contact the electricity utility company - Southern California Edison at (800) 655-4555
Mildew & Mold
Mildew/mold will take hold and grow where there is moisture present:
Clean any condensation or moisture as soon as you see it. Do not leave surfaces wet.
Regular sources of moisture in the residence are from hot water use, and from natural moisture produced by you and your roommates when breathing in closed bedrooms.
Always open the window in the bathroom when showering. Leave the door and window open for a few minutes after you're done to clear out as much moisture/steam as possible.
In bedrooms, keep doors and windows open for ventilation when possible. Position furniture (especially beds) at least 2 inches away from walls to allow airflow between the wall and furniture.
Change, wash & dry your bedding, towels and clothing regularly and frequently. Don't leave damp items such as towels or bathing suits in your bedroom or inside closets.
Clean up any mildew/mold as soon as you see it using cleaning products recommended for that purpose, and follow the above steps to reduce the likelihood of it coming back.
In case of an emergency, please keep these phone numbers on hand
Santa Barbara County Sheriff: (805) 681-4100
Goleta Police: (805) 681-4100 or (805) 683-2724 after hours
Isla Vista Foot Patrol: (805) 681-4179
UCSB Campus Police: (805) 893-3446
Fire Department: (805) 681-5500
Highway Patrol: (805) 967-1234